POSTCO – SELF-COLLECTION & DROP-OFF RETURN SERVICE
PostCo is a service that provides you with an easy way to self-collect or drop-off return the item(s) you have purchased from Catchy Matchy. You can collect or drop-off your parcels at PostCo locations anytime, after working hours or even on weekends. It is convenient, secure and you don’t have to worry no one’s at home to receive your parcel.
1. How to Collect
Step 1: Shop as usual and at checkout, select “Self-Collection Option (PostCo)”.
Step 2: Select your nearest PostCo location to collect your parcel.
Step 3: Complete checkout and payment as usual. No additional fee is charged for this service.
Step 4: You will be notified when the parcel is shipped out and when it has arrived at your selected PostCo location.
Step 5: Collect your parcel from your selected PostCo location. Your parcel will be held for 7 days upon arrival.
*Collection service available in Wilayah Persekutuan, Selangor, Johor, Melaka, Negeri Sembilan, Pahang, Perak, Terengganu, Penang & Sarawak.
2. Drop-Off Returns
Step 1: Visit www.postco.com.my/return to book a parcel return with PostCo.
Step 2: Select Catchy Matchy from the retailer option and select your preferred PostCo location to return your item.
Step 3: Fill in the fields with information such as your order number and the reason for return.
Step 4: Print the PostCo return form and securely attach it to your parcel.
Step 5: Drop-off the item at your chosen PostCo location. No additional fee is charged for this service.
*Drop-off returns service available in Klang Valley, Selangor & Johor.
For any enquiries, kindly visit PostCo website at www.postco.com.my/faq